| DS1000E Calibration Certificate |
| Here is a sample of the calibration certificate for the DS1000E series. | 
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| DS1000E Packing List |
| Here is a sample of the DS1000E series packing slip. | 
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| What is the USB data transfer time for 1 million points using the DS1000E/D family of scopes |
| Typical data transfer speeds for 1 million points is between 5 and 6 seconds. | 
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| What is the longest time duration waveform that a DS1000E/D series scope can acquire? |
| The longest time division is 50s/division. Therefore, the scope will acquire 10 minutes of data (50s/division * 12 divisions = 600s / (60s/min) = 10 min | 
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| What is the DS1000D family Logic Analyzer bandwidth or scan rate? |
| There is no quoted specification for the performance of the Logic Analyzer. At this time, we have experimentally seen significant degradation of digital signal capture at rates of 50MHz. We recommend keeping data rates at ~20MHz to ensure no signals a | 
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| How To Acquire Average waveforms from DS1000 Scopes |
| DS1000 Series B and CA have firmware to write averaged waveforms to a USB stick. Averaged waveforms can be ported to computer with ULTRASCOPE | 
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| How do I format the data returned from a DS1000E/D series scope? |
| This document shows how to format data returned via USB remote control.Data is returned as a unsigned byte array and must be mathematically converted to show the traditional voltage vs. time data. Please see attached. | 
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| DS series: set menu display timeout and store for power up |
| To set the display timeout:Press Display Menu key > Down Arrow soft key (From page 1/3 to 2/3) > Menu display and select desired menu display time.To save settings:Press Utility Menu key > Down Arrow soft key (From page 1/3 to 2/3) > Down Arrow (From | 
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| How do I find the serial number and firmware revision of my DS1000 series of oscilloscope? |
| Press Utility > Down arrow (Page 1/2) > Down arrow (Page 2/2) > Press Sys Info. | 
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| What is the input impedance for the DS1000D Logic Analyzer? |
| The DS1000D Series of Digital Scopes come with a 16 channel Logic Analyzer test head. The input impedance is 100KOhm. | 
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| UltraScope Installer Displays Non-English Charachters |
| This has been addressed in the latest Ultrascope software release. Please consult with an applications engineer if the above solution doesn't address fully address your case. | 
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| Why does my DS1000E seem to miss the first trigger points on slow time scales? |
| When the horizontal time base is set to 50ms or slower ,the scope will into the slow scan mode.In this mode, the scope acquires sufficient data for the left part to the trigger point, then wait for trigger, when trigger occurs, it continues to draw th | 
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| How to open .WFM ( WFM Waveform files) under UltraScope? |
| Please see the attached PDF instruction for a more detailed steps and screen-shots:
1: Under UltraScope click the icon of Add new memory waveform.
2: Click the File button in the File, and choose the .wfm file you want to open
3: Now the waveform | 
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| How do I record and view recorded waveform frames on the DS1000 series Rigol scopes? |
| Recording changes to signal waveforms and playing them back is possible with the Record feature of the DS1000 Rigol scopesThe Record feature can be found under the Utility menu. After pressing the corresponding blue soft button with the Record option in | 
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| What is the resolution of data returned by the DS1000E/D series of scopes? |
| 8 bits. Which is equivalent to 3 digits. See attached for details. | 
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| How do I save digital data using the DS1000D series of oscilloscopes? |
| This FAQ shows how to set up the Logic Analyzer-equipped (LA) scopes to collect bitmaps and CSV data. | 
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| Ultrascope data return types |
| This document discusses the data return options for using the Rigol Ultrascope application that is available for many Rigol Oscilloscopes. | 
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| Can I install UltraScope for Guests and Users without Administrative Privileges on Windows 7? |
| By Default, Ultrascope will only be installed on the administrative user accounts. To use Ultrascope on Guest and other user accounts without administrative privileges, please follow the attached directions. Note: These instructions were developed on Win 7 and may not work | 
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| How do I retrieve data using USB control for the DS1000E/D series of scopes? |
| The DS1000E and D series of scopes can retrieve 600, 8k, 16k, 512k, or 1M data points, depending on the configuration of the scope. The attached FAQ documents the remote commands and their order. | 
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| DS1000E and D family don't timestamp bitmaps saved to USB |
| The DS1000E and D family of scopes do not have the ability to store the date and time. Any files written to the USB will not have an updated created on date/time in file explorers like Windows Explorer. | 
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| How to use Ultrascope with Serial (RS-232) connections |
| This document explains how to use a Serial connection with Ultrascope to remotely control and collect data from DS1k series of scopes. | 
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| DS1000ED series oscilloscope RS232 Serial Communications |
| The DS1000E and D series of oscilloscopes can be remotely controlled by a PC using an RS232 Serial communications link.
The attached document provides the settings used to establish communications. | 
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| What are RCD files? |
| Files that have the RCD extension are binary files used in Rigol DS1000 Series scopes to store waveform recordings. This file can be used to view recordings on a DS1000 Series scope or using UltraScope software. | |
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| What is the capacitance of the RP6150 and RP6150A passive probe? |
| 1.6pF. | 
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| Square wave displayed as sine wave on an oscilloscope. |
| A scope user attempting to view a square wave on an oscilloscope might view a sine wave of the same frequency in place of a square wave. This is not a necessarily a sign of a defect with the scope or the generator, however an effect of the constituent hig | 
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| Are your products UL or CSA listed? |
| At this time, many of our products are C TUV USA listed. Per the TUV website, http://www.tuvasi.com/en/tests-and-analysis/information-about-nrtl-tests.htmlThe C TUV US mark is recognized as the equivalent and direct replacement to the UL and CSA m | 
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| When I plug in my instrument via USB, I get a Windows Page Fault error ( Blue Screen of Death / BSoD ). |
| There is a known issue with the IVI VISA Shared components version.See attached document for more details. | 
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| What data set size is used to calculate the FFT on the DS series of scopes? |
| The FFT is calculated using the displayed data set.DS1000E/D/B/CA series scopes = 600 Data pointsDS4000 series = 700 pointsDS6000 series = 700 points | 
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| Software Compatibility |
| The attached PDF file describes Windows 7 Compatibility Issues. | 
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| Help File Error: Navigation to web page cancelled. |
| Some instrument manuals are compiled HTML files with extensions ending in .CHM. On occasion, they have shown Navigation to web page cancelled. Here are some steps to help solve that error. | 
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| Where do I find instrument drivers for LabVIEW? |
| http://www.ni.com/downloads/idnet/ | 
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| Rigol Scopes VISA Driver Installation / Rigols UltraScope software not detect Rigol scope attached to PC via USB OR User receives Run Time Error '48': File not found VISA32.DLL error message when UltraScope is launched. |
| The user either has not installed the latest available National Instruments VISA Runtime engine or the version of National Instruments VISA Runtime Engine included on the CD that the user installed is outdated.In both cases, the recommended solution | 
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| VISA Runtime for Apple OS X |
| To use a VISA compatible Rigol instrument under Apple OS X, the user must install National Instruments VISA run-time engine for OS XAs of this writing the latest OS X VISA run-time engine from National Instruments is NI-VISA 5.0NI-VISA 5.0 can be | 
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| Can you set up any RIGOL scopes to stop triggering after a specific averaging number? |
| Not at this time. The average acquisition mode for the DS1000E/D, DS1000CA, DS1000B, DS4000, and DS6000 scopes are identical in function. They collect a boxcar average of the last acquisitions on a rolling basis. | 
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| How do I configure a DS1000B Series Oscilloscope to return maximum data lengths? |
| This note covers how to configure the DS1000B series of oscilloscope to return the maximum data length.This can be useful for storing to a USB memory stick. | 
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| RP2200 Users Guide |
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| RP1300H Users Guide |
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| RP3300 Users Guide |
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| RP5600 Users Guide |
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| RP6150 Users Guide |
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| RP1050H Users Guide |
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| Standard probes for all scopes |
| Here is a listing of the standard probes that ship with each scope. | 
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| Why does my data not appear to have 8 bits of resolution? |
| The displayed data is a subset of the actual total measurement range.
This is mainly due to a smaller number of vertical pixels than bits available. See attached for more details. | 
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| Bits vs. dBs |
| Here are instructions on converting bits of resolution to dBs. | 
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| Benefits of deep memory |
| Modern oscilloscopes feature many powerful tools to help you get your job done. Here are some of the benefits of deep memory. | 
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| My Instrument IVI Driver does not appear in the LabVIEW tools palette. |
| You may need to manually find and convert the IVI driver. See attachment for more details. | 
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| The instrument not recognized over the USB bus |
| In some cases, an instrument may not be recognized over the USB bus. Here are some troubleshooting hints to help. | 
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